At CRAZY CRAFTS, we take pride in creating handcrafted, personalized, and thoughtfully curated products for every occasion. Each order is prepared with care and attention to detail. Since many of our items are made to order, we maintain a transparent and fair cancellation and refund policy to ensure a smooth experience for our customers.

Order Cancellation:
Orders for personalized or handmade products cannot be canceled once confirmed. For non-customized items, cancellation requests are accepted only before dispatch.

Returns & Replacements:
Returns are accepted only in case of a manufacturing defect. A 360° unboxing video showing the item from all sides is mandatory for return validation. Requests must be raised through WhatsApp +91-8160189919, within 2 days of delivery. Approved refunds will be processed within 7–10 business days.

Non-Returnable Items:
Customized, personalized, or handcrafted products cannot be returned or refunded unless defective.

Need Help?
For any concerns, queries, or return-related assistance, please contact our support team at crazycrafts16@gmail.com or Call / WhatsApp us at +91-8160189919. We’re happy to help you!

Cancellation and Refunds Policy